Tiffany Hobson Piano is committed to protecting our customer privacy and takes the security of customer information seriously. This policy includes the following: what personal data we collect when signing up as a customer, what we do with that personal date, limited liability, cookies and IP tracking, and changes to privacy policy.

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What personal data we collect:

We may collect personal identification information from users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

Users may, however, visit our site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

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How we collect information:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect this information:

Tiffany Hobson Piano collects and uses Users personal information for the following purposes:

• To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.

• To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you.

• To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails - The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site

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How we store, use, share and disclose your site visitors' personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Privacy policy updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at tiffanyhobsonpiano@gmail.com.

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